Meet the Leaders Guiding Harmony Senior Services

Traci Taylor-Roberts is an accomplished senior living executive with more than 25 years of leadership experience across the senior living and home health & hospice sectors. Her lifelong passion for serving older adults began early and has shaped a career dedicated to improving quality of life, strengthening organizations, and elevating standards of care.

Throughout her career, Traci has led organizations through significant growth and operational transformation. She has overseen rapid multi-state expansion, guiding portfolios from small community counts to large regional footprints. Her ability to translate strategic vision into measurable operational and financial results has consistently driven performance, efficiency, and team alignment.

Her executive experience spans operations, sales, and revenue leadership, including oversight of large multi-community portfolios, multistate teams, and thousands of apartments. Traci has directed sales strategy across diverse markets, strengthened operational frameworks, and contributed to the success of major financial initiatives, including multimillion-dollar refinancing efforts. Earlier roles across senior living and healthcare organizations further expanded her expertise in organizational development, cultural improvement, and service excellence.

Traci remains active in national and state-level industry leadership through board service, executive roundtables, and women-in-leadership initiatives. She holds a Bachelor of Science degree and a Certificate in Geriatric Care Management.

Lindy Leach brings more than 21 years of clinical and operational leadership experience in the long-term care and senior living industries. She is a seasoned executive known for driving quality improvement, building strong clinical teams, and advancing organizational excellence. Her servant-leadership approach supports collaboration, operational consistency, and a culture of compassionate, high-quality resident care.

In her current role, Lindy leads clinical strategy and oversees the delivery of care across a multistate portfolio of senior living communities. She has guided organizations through periods of growth, supported new community openings, strengthened compliance, and advanced the implementation of clinical best practices. She also develops policies, enhances clinical training, and supports the professional development of community-level clinical leaders.

Lindy’s background includes divisional, regional, and community leadership roles, where she managed clinical and operational performance for large multi-community portfolios. Her accomplishments include reducing turnover, improving financial and clinical outcomes, and elevating team engagement. Earlier in her career, she served in key community-based roles within senior living and rehabilitation settings.

Lindy holds multistate nursing licensure and advanced certifications, including Legal Nurse Consultant and Certified Dementia Practitioner.

Jennifer Jones leads financial strategy, planning, and operational performance across the organization. She brings more than 20 years of progressive finance and accounting experience spanning senior living, higher education, real estate and construction, and large, complex corporate environments.

Prior to joining Harmony, Jennifer held multiple senior leadership roles with Retirement Unlimited Inc., including Chief Financial Officer and Vice President of Financial Planning and Analysis. She also served as Controller and Chief Accounting Officer at Roanoke College, overseeing accounting operations, financial reporting, and internal controls. Earlier in her career, Jennifer was Chief Financial Officer at Lawrence Companies and held leadership roles at Advance Auto Parts and Norfolk Southern Corporation, where she developed deep expertise in financial reporting, business intelligence, and SAP finance systems.

Jennifer is known for her strategic mindset, operational discipline, and collaborative leadership style, consistently driving financial clarity and sustainable growth.

John McCarthy has over 35 years of experience and is a seasoned business leader in building and leading technology organizations. He has previously served in the roles of Chief Information Officer and Vice President of IT at both public and private companies. His diverse background includes business strategy, process re-engineering, project management, mergers and acquisitions, digital transformation, eCommerce, software development, systems and technology implementations, infrastructure, and cyber security. John graduated from The University of Rhode Island and holds both a Master of Business Administration and Bachelor of Science in Computer Electrical Engineering.

Dennis has devoted his career to serving others. He spent 22 years in the United States Air Force as a Logistics Superintendent/Manager, earning numerous decorations, including the Meritorious Service Medal, eight Commendation Medals, and seven Outstanding Unit Awards.

Following his Air Force service, Dennis continued supporting mission-driven work as a Logistics Analyst for a government contractor. His passion for leadership and operations ultimately led him to Florida, where he began a successful 16-year career in senior living. Over those years, he has excelled in roles including Executive Director, Regional Director of Operations, and now serves as a Vice President of Operations.

Michele is a seasoned Human Resources executive with more than 15 years of experience, including nine years in senior leadership roles supporting multistate and multisite operations. Known for building high-performing teams and elevating organizational culture, Michele excels at driving operational excellence, improving retention, and aligning HR strategy with organizational goals.

In her current role, Michele oversees HR operations for a large, geographically dispersed portfolio of communities. She has guided the organization through acquisitions, new site openings, and the implementation of Workday® as the Human Capital Management system. Michele has also strengthened compliance practices, improved vendor partnerships—including a key collaboration for background screening—and shared her expertise as a subject matter expert at national HR leadership conferences in 2023 and 2024.

Previously, Michele served as Vice President of Human Resources for a regional senior living organization, where she helped lead the company’s expansion from six to nineteen communities across multiple states. Her accomplishments include modernizing HRIS and payroll systems, enhancing benefits administration, expanding the HR team, and achieving the organization’s first Great Place to Work® Certification.

Michele holds a B.S. in Chemistry from Roanoke College and is currently pursuing an M.S. in Human Resources Management from Colorado State University Global Campus.

Unanda brings extensive experience in human resources leadership, organizational strategy, and culture transformation. She is known for her practical, people-centered approach, balancing operational realities with innovative thinking to drive sustainable results.

At Harmony, Unanda is responsible for advancing leadership development, organizational effectiveness, employee engagement, and cultural excellence across the organization’s multi-state operations. She fosters high-trust environments by aligning HR initiatives with business goals and elevating the associate experience. Her work is rooted in a passion for building cultures where people feel valued, supported, and inspired to do their best work.

Unanda partners with leaders across Harmony to strengthen leadership capability, enhance employee engagement, and align people strategies with Harmony’s mission of providing exceptional care and service to seniors. She is committed to developing strong leaders, shaping a positive organizational culture, and ensuring every team member understands the impact they have on residents, families, and one another.

Certified as a PHR and SHRM-CP, and holding multiple additional HR credentials, Unanda is dedicated to continuous learning and progressive HR leadership. She is an active member of the SHRM Executive Network and earned her degree from Rutgers University.

Amber Dahle leads strategy and innovation for engagement, programming, and dementia care initiatives across Harmony’s communities. With more than 15 years of experience in senior living, Amber is recognized for building innovative, person-centered programs that enhance quality of life while also supporting measurable business outcomes.

Throughout her career, Amber has led the design and national rollout of large-scale engagement programs, training frameworks, and operational standards that support residents across the full continuum of senior living. She is particularly known for developing engagement models that integrate brain health, life enrichment, and dementia care into daily operations, strengthening both resident well-being and organizational outcomes. Her leadership emphasizes data-driven storytelling, cross-department collaboration, and elevating engagement, connection, and purpose as essential components of whole-person care.

Amber is an active advocate for Alzheimer’s awareness and research and has been deeply involved with the Alzheimer’s Association through The Longest Day campaign, now known as “Do What You Love to End ALZ.” Her work has received national recognition from the Alzheimer’s Association as well as industry awards for innovation and excellence in memory care programming.

She holds a degree in Family and Human Development from Utah State University and is a Certified Dementia Trainer through the Crisis Prevention Institute. She is passionate about advancing memory care as a distinct discipline within senior living and championing engagement as a strategic driver of resident well-being, culture, and outcomes.

With more than 36 years of experience in the food service and hospitality industry, Tim is a seasoned leader recognized for operational excellence, service quality, and strong team development. His professional foundation was built at Johnson & Wales University in Providence, Rhode Island, where he studied Culinary Arts and Hospitality Management and developed a lifelong commitment to the hospitality field.

Tim’s career spans high-end hotel operations, healthcare dining, and business and industry environments. His early experience in luxury hospitality provided a deep understanding of service standards, operational precision, and the importance of collaborative teamwork—principles that continue to guide his leadership approach.

Over more than two decades in management and senior-level roles, Tim has led diverse teams, strengthened operational performance, and elevated service delivery across complex, multi-site environments. He is known for developing talent, optimizing workflows, and ensuring exceptional experiences. 

David Dodson is a Marine Corps veteran and a dedicated leader in the senior living industry. Since beginning his career in 2007, he quickly recognized that supporting seniors and their families through one of life’s most significant transitions was more than a profession—it was a calling.

Throughout his career, David has earned a strong reputation for building high-performing sales cultures and leading teams to achieve sustained occupancy growth and exceptional community outcomes. He believes that meaningful senior living sales are rooted in relationships, empathy, and service. These principles continue to guide his leadership approach and have empowered numerous teams to elevate the lives of residents and families.

Beyond his professional achievements, David is committed to giving back to the community. He has volunteered and served on boards for several philanthropic organizations, including Special Olympics and The Chesty Puller House, an organization dedicated to combating veteran suicide and supporting those who have served.